Privacy Policy

Last updated: February 18, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, make a booking, or communicate with us. This includes:

• Personal Details: Name, email address, phone number, and address.
• Identity Verification: Driving license and Aadhaar card details for KYC compliance.
• Payment Information: Transaction details (we do not store your full credit/debit card numbers).
• Usage Data: Information about how you use our website and services.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing your car rental bookings and payments.
• Verifying your identity and eligibility to drive.
• Sending booking confirmations, updates, and support messages.
• Improving our services, website functionality, and user experience.
• Complying with legal obligations and enforcing our terms.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your KYC documents are encrypted and stored securely.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, cloud hosting).
• Legal Authorities: When required by law or to protect our rights and safety.

If you have any questions about this Privacy Policy, please contact Drigo India Cars Pvt Ltd at support@drigo.in.